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Equifax Data Breach FAQs

09/13/2017

 

I’ve been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

 

Was my information stolen?

Go to a special website set up by Equifax to find out: https://www.equifaxsecurity2017.com/. Scroll to the bottom of the page and click on “Potential Impact,” enter some personal information and the site will tell you if you’ve been affected. Be sure you’re on a secure network (not public Wi-Fi) when you submit sensitive data over the internet.

 

How can I protect myself?

  • Enroll in Equifax’s services. Equifax is offering one year of free credit monitoring and other services, whether or not your information was exposed. You can sign up at https://www.equifaxsecurity2017.com/.

  • Monitor your credit reports. In addition, you can order a free copy of your credit report from all three of the credit reporting agencies at annualcreditreport.com. You are entitled to one free report from each of the credit bureaus once per year.

  • Monitor your bank accounts. We also encourage you to monitor your financial accounts regularly for fraudulent transactions. Use Kish Bank OnLine Banking and mobile banking to keep a close eye on your accounts.

    If you use OnLine Banking, consider setting up email and/or text message alerts that will notify you of suspicious debit card activity, out-of-state or international transactions, transactions made online or over the phone, transactions above a certain dollar amount, and more. To add or customize these alerts, go to "Manage Alerts" under the Customer Service tab in OnLine Banking.

    Manage Alerts in OnLine Banking

  • Watch out for scams related to the breach. Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails.

 

Where can I get more information about the Equifax breach?

You can learn more directly from Equifax at https://www.equifaxsecurity2017.com/. You can also learn more by visiting the Federal Trade Commission’s web page on the breach at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit https://www.identitytheft.gov/Info-Lost-or-Stolen

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